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Contact center and BPO search advisors.

The only customercentric outsourrcing consulting company providing bpo services in Europe, USA and South America

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If you are looking for a contact center or a BPO  provider  we are the relevant partner.

HYPHEN BPO is  the link between you and your customers.

Reduce your costs- Save your time – Reduce your risk

Rely on Hyphen BPO team: contact us for a free recommendation matching to your requirements 

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Our assessment is based on

The key differentiator: Our advisors are based in South America and Europe, they are acting locally directly in touch with the providers.

They back their support on:

  • The skills and knowledge to understand your company needs
  • The experience to detect and select the vendor that matches your expectations
  • Extensive and qualified Nearshore and European vendors database
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Our Services

Advise

  • Needs assessment
  • Relevant vendors recommendation
  • Platform Location (s) choice

Build

  • Request for proposal
  • Bid management
  • Ramp-up scheduling

Support

  • Follow-up contract
  • Steering committees attendance
  • People assessments
  • Training program
  • Vendor audits

How it Works

  • We will handle the heavy lifting to choose the right contact center partner, from a top-performing BPO vendors selection.
  • Rely on the only one advisory firm specialized in European and Nearshore Market.

Assessment Advice

Requirement’s analysis

Search A Suitable Vendor

Support Ramp-Up Period

We Help You Select The Right Outsourcing Solution : You save time and effort, and Reduce Your Contact Center Costs

Technical Support

Telesales

Customer Care

Services 24/7

Social Media

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Recommandation Here

  • Address

Av. México 39-6 Col Hipódromo, CDMX, México, 06100

Calle Venezuela 3 08019 Barcelona

88 Avenue des Ternes 75017 Paris

  • Contact

Partners:

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  • Address

88 Avenue des Ternes 75017 Paris

Calle Venezuela 3 08019 Barcelona

Av. México 39-6 Col Hipódromo, CDMX, México, 06100

  • Contact

Partners:

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